| Cluster Analysis |
We have already seen that we can use Factor Analysis to group variables according to shared variance. In factor analysis, we take several variables, examine how much variance these variables share, and how much is unique and then ‘cluster’ variables together that share the same variables. In short, we cluster together variables that look as though they explain the same variance. The example we used was a questionnaire measuring ability on an SPSS exam, and the result of the factor analysis was to isolate groups of questions that seem to share their variance in order to isolate different dimensions of SPSS anxiety (the SPSS Stress Test).
Why am I talking about factor analysis? ... Well, cluster analysis is a similar technique except that rather than trying to group together variables, we are interested in grouping cases. Usually, in psychology at any rate, this means that we are interested in clustering groups of people. So, in a sense it’s the opposite of factor analysis: instead of forming groups of variables based on several people’s responses to those variables, we instead group people based on their responses to several variables.
So, as an example if we measured anal-retentiveness, number of friends and social skills we might find two distinct clusters of people: statistics lecturers (who score high on anal-retentiveness and low on number of friends and social skills) and students (who score low on anal-retentiveness and high on number of friends and social skills).
Summary: Cluster Analysis is a way of grouping cases of data based on the similarity of responses to several variables.
How Does Cluster Analysis Work?
Imagine a simple scenario in which we’d measured three
people’s scores on SPSS Stress Test. This questionnaire resulted in four
factors: computing anxiety, statistics anxiety, math anxiety and anxiety
relating to evaluation from peers. Our three people fill out the questionnaire
and from our factor analysis we get factor scores for each of these four components. As a simple
measure of the similarity of their scores we could plot a simple line graph
showing the relationship between their scores. Figure 1 shows such a graph.

How is Similarity Measured?
Obviously, looking at graphs of responses if a very
subjective way to establish whether two people have similar responses across
variables. In addition, in situations in which we have hundreds of people and
lots of variables, the graphs of responses that we plot would become very
cumbersome and almost impossible to interpret. Therefore, we need some objective
way to measure the degree of similarity between people’s scores across a number
of variables. There are two types of measure: similarity coefficients and
dissimilarity coefficients. Can you think of a measure of similarity of two
variables that you’ve come across before (numerous times) that could be adapted
to measure the similarity of people?
Correlation Coefficient, r
We’ve already seen that the correlation coefficient is a
measure of similarity between two variables (it tells us whether as one variable
changes the other changes by a similar amount). In theory, we could apply the
correlation coefficient to two people rather than two variables to see whether
the pattern of responses for one person is the same as the other. The
correlation coefficient is a standardized measure and so it has the advantage
that it is unaffected by dispersion differences across variables (in plain
English this means that if the variables across which we’re comparing people are
measured in different units the correlation coefficient will not be affected).
However, there is a problem with using a simple correlation coefficient to
compare people across variables: it ignores information about the elevation of
scores. Therefore, although the correlation coefficient tells us whether the
pattern of responses between people are similar, it doesn’t tell us anything
about the distance between two people’s profiles.
Looking at Figure 1 it’s pretty clear that Zippy and George have a very similar pattern of responses across the four factors (in fact their lines are parallel, indicating that the relative difference in their scores across factors is the same). Bungle, however, has a very different set of responses. He has a very similar score to Zippy and George for the ‘peer evaluation’ factor but for the remaining three factors his scores are very different to the other two. Therefore, we could cluster Zippy and George together based on the fact that the profile of their responses is very similar.

Figure 2 shows two examples of responses across the factors of the SPSS Stress Test. In both diagrams the two people (Zippy and George) have similar profiles (the lines are parallel). Therefore, the resulting correlation coefficient for the two graphs would be identical (in fact, you’d get a perfect correlation of 1). However, the distance between the two profiles is much greater in the second graph (the elevation is higher). Therefore, it might be reasonable to conclude that the people in the first graph are more similar than the two in the second graph, yet the correlation coefficient is the same. As such, the correlation coefficient misses important information.
Euclidean Distance, d
An alternative measure is the Euclidean distance. Euclidean distance is the
geometric distance between two objects (or cases). Therefore, if we were to call
George subject i and Zippy subject j, then we could express their Euclidean
distance in terms of the following equation:

This equation simply means that we can discover the distance between Zippy and
George by taking their scores on a variable, k, and calculating the difference.
Now, for some variables Zippy will have a bigger score than George and for other
variables George will have a bigger score than Zippy. Therefore, some
differences will be positive and some negative. Eventually we want to add up the
differences across a number of variables, and so if we have positive and
negative difference they might cancel out. To avoid this problem, we simply
square each difference before adding them up. OK, so far we’ve got Zippy and
George’s scores for variable k and we’ve calculated the difference and squared
it. All we do now is move onto the next variable and do the same. When we’ve
done the same for every variable we add all of the differences up (it’s just
like calculating the variance really). When we’ve added all of the squared
differences we take the square root (because by squaring the differences we’ve
changed the units of measurement to units2 and so by taking the square root we
revert back to the original units of measurement). In reality, the average
Euclidean distance is used (so after summing the squared differences we simply
divide by the number of variables) because it allows for missing data.
With Euclidean distances the smaller the distance, the more similar the cases. However, this measure is heavily affected by variables with large size or dispersion differences. So, if cases are being compared across variables that have very different variances (i.e. some variables are more spread out than others) then the Euclidean distances will be inaccurate. As such it is important to standardize scores before proceeding with the analysis. Standardizing scores is especially important if variables have been measured on different scales.